Your commercial property checklist.

1. Record the property and permissions

• □Street address, suite or floor, building use and approximate cleanable area.
• □Contact for the building and contact for the tenant; name the person who approves each scope.
• □Opening hours, occupied evening areas and the preferred cleaning window.
• □Proposed start date and existing contract timing, without confidential commercial documents.

2. Walk the arrival and equipment route

• □Approved entrance, sign-in point and any loading or elevator booking requirements.
• □Entrance mats, lobby finishes, accessible glass and the route to each serviced floor.
• □Storage, water access, agreed waste-transfer points and restricted rooms.
• □For strata properties, keep an occupied route available and identify amenity-room access.

3. Separate the areas and tasks

• □Office suites: cleared desks, meeting rooms, reception, kitchens and washrooms.
• □Common areas: lobbies, elevators, corridors and agreed amenities, with private suites listed separately.
• □Retail and dealerships: accessible floors and counters, with stock, vehicle movement and shop work excluded unless separately assessed.
• □Record the requested frequency by room and surface; avoid one unexplained building-wide total.

4. Ask for comparable pricing

• □Recurring visits, initial cleaning and periodic floor or carpet work shown separately.
• □Responsibility for paper products, soap, liners, equipment and storage.
• □Assumptions, exclusions and optional work identified beside the price.
• □A location-level amount for portfolios, alongside any combined total.

5. Agree the handover and review

A Vancouver suite and its shared building areas can have different boundaries. Consult the strata plan and the Province’s property-category guide before agreeing which spaces belong in this brief.

• □Who transfers access securely and who can help if entry fails; never send alarm codes through the enquiry form.
• □How an inaccessible area or missed task is reported, and who receives it.
• □Observable review points for the agreed areas, without tenant, employee or customer information.
• □Written scope, schedule, price and change-approval process confirmed before service begins.

Province of BC: common and limited common property